To enhance the quality and efficiency of international student services, Vice President of Mae Fah Luang University, Assoc. Prof. Dr. Nantana Gajaseni led executives as well as staff members of the Global Relations Division and the Registrar Division to visit the Universiti Utara Malaysia (UUM), Malaysia and the International Affairs Office of the Prince of Songkla University (PSU), Thailand on 19-22 March 2019.
The main objective of the visit was to learn and exchange best practices for internationalisation strategic plan and student services of UUM and PSU.
At the Universiti Utara Malaysia, MFU delegates visited the U-Assist Centre, an one-stop centre, to observe the authoritative and efficient services on academic and non-academic matters to UUM students.
Furthermore, MFU delegates visited the Centre for International Affairs and Cooperation, and the Institute of Quality Management Centre to learn and exchange information about internationalisation strategy, internal quality management as well as data system and management. In addition, a discussion with the Centre for International Affairs and Cooperation inspired the establishment of possible collaboration for student and staff exchange between UUM and MFU.
The delegation also observed and exchanged best practices on data management, international strategy and activities for international students with Vice President for International Affairs of PSU, Assist. Prof. Dr. Thakerng Wongsirichot and the International Affairs Officers.
Finally, this was a valuable chance for MFU executives and staff to learn and apply good practices for a better system facilitating the internationalisation strategy. Moreover, the U-Assist Center inspired MFU delegates to develop the one-stop service center at MFU in order to improve the quality and efficiency of services for international students and staff.
